Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the FlyEnJoy mobile application (“Service”). By using the Service, you agree to the practices described in this policy.

We use your personal data to deliver and improve the Service. This Privacy Policy was generated with the help of the Privacy Policy Generator.

1. Interpretation and Definitions

1.1 Interpretation

Words with capitalized letters have specific meanings as defined below. These definitions apply whether terms are singular or plural.

1.2 Definitions

• Account: A unique account registered to access the Service.
• Affiliate: An entity that controls, is controlled by, or is under common control with us.
• Application: The FlyEnJoy mobile app.
• Company: FlyEnJoy, referred to as “we,” “us,” or “our.”
• Country: United States (Washington).
• Device: Any internet-connected device.
• Personal Data: Information that can identify an individual.
• Service: The FlyEnJoy mobile application.
• Service Provider: Any external party that processes data on our behalf.
• Usage Data: Data collected automatically during use of the Service.
• You: The individual or legal entity using the Service.

2. Collecting and Using Your Personal Data

2.1 Types of Data Collected

Personal Data: We may collect the following:

• Email address
• Username or Display Name
• Usage data (see below)

Usage Data: Includes information such as browser type, pages visited, time of visit, device type, OS, identifiers, city and country name (if available), and diagnostics.

Analytics Data: We may collect data for analytics purposes to understand how users interact with the Service, improve functionality, and enhance user experience. This may include aggregated information about feature usage, user engagement patterns, performance metrics, error logs, and other statistical data.

2.2 Use of Personal Data

We use your data to:

• Provide and maintain the Service
• Manage your account
• Fulfill contracts
• Send notifications
• Offer related products or services
• Respond to support requests
• Conduct analytics
• Investigate account take over attempts, fraud, and other malicious activities
• Support business transactions

2.3 Sharing Your Personal Data

We may share your Personal Data with the following categories of recipients:

• Cloud Infrastructure and Service Providers: We utilize Google Cloud Platform (GCP) and Firebase as our cloud infrastructure provider to host, store, and process your Personal Data. Additionally, we employ Firebase Authentication, a service provided by Google LLC, to authenticate users and manage account access. Your Personal Data may be stored on servers located in the United States. These service providers process the data on our behalf and are contractually obligated to maintain appropriate security measures and handle your data in accordance with applicable data protection laws.
• Business Partners: We may share data with business partners under appropriate confidentiality agreements and only as necessary to provide the Service.
• Other Users: Certain information may be visible to other users of the Service as part of the Service's functionality, where applicable.
• Business Transaction Participants: In the event of a merger, acquisition, or sale of assets, your Personal Data may be transferred to the acquiring entity.
• Third Parties with Consent: We may share your data with third parties when you have provided explicit consent for such sharing.

2.4 Retention, Transfer, and Deletion of Your Data

We retain Personal Data as long as needed for the features and services provided by the Service to function properly. Usage Data may be stored for upto 6 months for diagnostics.

Your data may be processed outside your jurisdiction; safeguards are applied to protect it.

You may request access, updates, or deletion of your Personal Data. You may request to delete your account and all associated data from the app. We will delete your account and all associated data from the app within 30 days of your request.

2.5 Disclosure of Data

Business Transactions: Your data may transfer if we merge or sell assets.

Legal Compliance: We may disclose data when required by law or to protect rights.

2.6 Security of Data

We implement industry-standard technical and organizational security measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. Our Service is hosted on Google Cloud Platform (GCP), which provides enterprise-grade security infrastructure and compliance certifications. User authentication is managed through Firebase Authentication, which employs industry-standard encryption and security protocols to safeguard authentication credentials.

3. Additional Information

3.1 Children’s Privacy

We do not knowingly collect data from children under 13.

3.2 Third-Party Links

We are not responsible for the content or privacy practices of external sites.

3.3 Changes to This Policy

Updates may occur periodically. Significant changes will be communicated.

3.4 User-Generated Content and Media Uploads

The Service allows users to upload and share user-generated content, including travel videos ("User Content"). By uploading User Content to the Service, you acknowledge and agree to the following:

• Your Responsibility: You are solely responsible for any User Content you upload, including ensuring that you have all necessary rights, licenses, and permissions to upload and share such content. You represent and warrant that your User Content does not violate any third-party rights, including intellectual property rights, privacy rights, or publicity rights.
• No Liability for User Content: We do not endorse, control, or assume responsibility for any User Content uploaded by users. We are not liable for any loss or damage resulting from User Content, including but not limited to inaccurate, offensive, defamatory, or unlawful content.
• Content Moderation: We reserve the right to review, monitor, and remove User Content that violates our policies or applicable laws. If we determine that your User Content violates our policies or applicable laws, we may remove it from the Service without notice and the user may be banned from the Service. The user might be reported to the law enforcement authorities if the User Content violates applicable laws.
• Privacy in User Content: You are responsible for ensuring that any User Content you upload does not contain Personal Data of third parties without their consent. We are not responsible for any privacy violations resulting from User Content you upload.
• Storage and Processing: User Content may be stored and processed on our cloud infrastructure (GCP and Firebase) in accordance with this Privacy Policy. By uploading User Content, you consent to such storage, processing, and sharing of your User Content with other users of the Service.

3.5 Contact Us

If you have questions, contact us:

• Email: hello@flyenjoy.app
• Website: https://www.flyenjoy.app/privacy

Last Updated: Nov 28, 2025